Health & Safety for Services Module Redesign

Tools used

Summary

A redesign and rebuild of a health and safety module, to make it more visual, engaging and easier for care staff to learn from. The aim was to create a clear, modern experience while still covering the core principles of health and safety at work.

Before

After

The challenge

  • Content was outdated and didn’t align with current policy

  • Poor visuals and lack of meaningful interactions that didn’t drive engagement and retention

  • Scenarios weren’t relatable to care staff

  • No activities to test knowledge

  • Learner flow felt disjointed from start to finish

  • No accessibility options such as subtitles or voiceover

The approach

  • Rebuilt the module in Rise

  • Rewrote content so it is clearer but still compliant and informative

  • Collaborated with subject matter experts to ensure accuracy and relevance for care staff

  • Created a structured learner journey with a short intro video

  • Improved visuals with a branded illustrated design

  • Added a variety of interactions using Rise tools and Storyline blocks

  • Added subtitles and recorded voiceover to support different learner needs

Outcome

Training that felt easier and more engaging for care staff, with clearer content, better visuals and interactions that helped reinforce key health and safety principles. The learner journey was more structured, with built-in activities that tested understanding while still meeting compliance requirements.

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Health & Safety for Services Module Redesign